In a recent town hall, executives said that the service’s inability to show live breaking news was a crucial failing.
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Because of contracts with cable and satellite companies, CNN+ could not stream the CNN television network.
CNN+, the streaming service that was hyped as one of the most significant developments in the history of CNN, will shut down on April 30, just one month after it launched.
CNN+ customers “will receive prorated refunds of subscription fees,” the company said.
The decision was made by new management after CNN’s former parent company, WarnerMedia, merged with Discovery to form Warner Bros. Discovery earlier this month.
The prior management team’s vision for CNN+ runs counter to Warner Bros. Discovery CEO David Zaslav’s plan to house all of the company’s brands under one streaming service.
During the town hall, Perrette expressed some frustration with the “prior leadership” of CNN, which was led by Jeff Zucker until February, and WarnerMedia, which was led by Jason Kilar until early April.
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“Some of this was avoidable,” he said, but “prior leadership decided to just keep going” with the planned March launch of CNN+ despite the impending merger, he said.
Some CNN+ programming may eventually live on through that service. Another programming will shift to CNN’s main television network.
Perrette and incoming CNN CEO Chris Licht notified staffers of the decision in a meeting on Thursday afternoon. Licht bluntly told employees it was a “uniquely shitty situation.”
The decision to shut down CNN+ just weeks after it launched marked a stunning end to the streaming news service. Executives had touted the application as the most significant launch since Ted Turner founded CNN in 1980.


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