Can I use H. Samuel gift card in Ernest Jones?

H. Samuel and Ernest Jones Gift cards are redeemable online at www.hsamuel.co.uk and www.ernestjones.co.uk.

H. Samuel insurance

Will you get insurance after purchasing H. Samuel jewellery? Precious items purchased at H. Samuel may be the subject of an insurance claim as a result of theft, damage, or loss. According to them, their insurance replacement service gives policyholders the chance to discuss their claims with experts and helps them resolve them and replace their items with ease.

How do I return my order?

How can I return my order?

“You can exchange any unwanted items at your local stores to be returned to H. Samuel Outlet stores only. Items must be returned in the original presentation box with the originally sealed packaging. Items should come with dispatch notes. It has to be in its original condition. If a refund is required, a payment card needs to be presentable. Items can be returned within 30 days,” their official website posted.