Canada internet outage: When will it be fixed?

A major outage of mobile and internet networks caused widespread disruptions across Canada on Friday, July 8, 2022, affecting banks, police emergency lines, and customers in the country’s second outage in 15 months.

The outage impacted Canada’s border services agency’s mobile app for incoming travellers, according to the agency. Cashless payment systems at retailers failed, and banks reported problems with ATM services.

Rogers, one of Canada’s largest telecommunications companies, said Saturday, July 9 morning it had restored services to the “vast majority” of its customers following major outages to its cellular, internet and cable services across the country.

The company did not explain what caused the outage, how many customers were impacted or where they were located.

Rogers is the leading service provider in Ontario, Canada’s most populous province and home to the country’s largest city, Toronto. Rogers, BCE Inc (BCE.TO), and Telus Corp (T.TO) control 90% of the Canadian market.