Universal Credit Number: How do I get in touch with Universal Credit?

Is Universal Credit a free phone number?

No. If you are on a low income or out of work, Universal Credit promises to simplify the welfare system by replacing six benefits and credits with a single monthly payment.

It covers assistance with the costs of housing, children, and daycare, as well as assistance for disabled individuals and caregivers.

Universal Credit, which was introduced in stages beginning in April 2013, is intended to replace ‘Income-based Jobseeker’s Allowance.’, ‘Employment and Support Allowance based on income,’ ‘Income Support based on income,’ ‘Working Tax Credit based on income,’ ‘Child Tax Credit based on income,’ ‘Housing Benefit based on income,’ ‘Child Tax Credit
as well as ‘Housing Benefit.’

Will Universal Credit contact me by phone?

When you apply for Universal Credit, the DWP may contact you through the phone using a withheld, 0800, or private number. If they want to phone you, they will leave a message on your online account.

During the conversation, the DWP will identify themselves by giving your postcode and a portion of your Universal Credit account number. If these items aren’t mentioned, ask for them and hang up if you don’t get them – it might be a scam call.