AT&T Prepaid is a flexible option that allows you to pay for your phone service in advance, but what happens if you stop paying? Here’s what you need to know. When you stop paying for your AT&T Prepaid service, the consequences depend on the balance of your account.
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If you have a balance in your account, your service will continue until the balance runs out. The expiration date of your balance depends on the amount you’ve deposited, also known as a refill. A refill of $10 to $24 lasts 30 days, a refill of $25 to $99 lasts 90 days, and a refill of $100 or more lasts 365 days.

Once your balance hits $0, your service will expire, but you still have 60 days to top up your account. During these 60 days, you won’t be able to use your AT&T Prepaid service, but you can still receive calls and texts. If you top up your account within these 60 days, your service will be restored.
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However, if your account balance remains at $0 for more than 60 days after your service expires, your AT&T Prepaid account will be automatically closed, and you’ll lose your phone number. If you want to keep your number without losing money, you can change your plan to a pay-per-use plan, turn off autopay (if applicable), and refill your account with $25. The $25 refill is good for 90 days. In two months, you can change back to your monthly plan, and the $25 will still be there and will be used to pay for the plan.
If you’re planning to stop using your AT&T Prepaid service for a while, it’s a good idea to switch to a pay-per-use plan and keep a small balance in your account. This way, you can keep your account open and keep your phone number, even if you’re not using your service. But remember, if you don’t top up your account within 60 days of your balance hitting $0, your account will be closed, and you’ll lose your phone number. So, it’s important to keep track of your account status and balance.


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